In business process filters, you have to specify the following filters which are listed below:

• Business Process: Business process refers to a structured and organized series of activities, tasks, or steps that an organization follows to achieve specific goals, produce products, provide services, or deliver value to customers. Select a business process that has been added and that you want to analyze.
• Channel: A channel is the medium through which you can access the site. You can select either the Desktop, Mobile or ALL option from the drop-down provided. By default, the channel is selected as All.
• User Segment: It is a group of users having some common behavior or attributes. You can select one or multiple user segments as per your requirement from the given drop-down. By default, the channel is selected as All.
• Time Filter: A Time filter is used to apply the time period to see the data on the respective window. You can select either of the following time filter based on your requirements:
  • Last: Specify time filters, for last duration (such as: 15 minutes, 1 hour, 1 week, 1 day, 1 week, and so on). By default, the ‘’Last” time filter is 1 day.
  • Custom: In custom you can specify the required Start and End date range. You can specify the time duration containing the date range in (mm/dd/yy) and time range in (hh:mm: ss). By default, in custom time period, start date and time is selected as past four hours from the current end date and time.

Note: Once you have selected all the settings, then you have to click on the Apply Apply button to apply those settings. You can also reset the settings by clicking on the Reset Reset button.