The Extension Configuration module allows users to integrate third-party collaboration and service management platforms for seamless communication and automation. It supports the following integrations:

Webex Teams: Configure Webex integrations to receive notifications and automate workflows within Webex spaces.

## Global Action Items

Across all the Technology Global Action Items will be the same.

- Search: Users can search through this button by giving a keyword.
- Delete: Allows users to remove selected records from the table.
- Column Filter: Users can apply filters to each column for searching & filtering data.
- Manage Column: In the "Manage" column, users can choose to show/hide a column and arrange the order according to their need.
- Download: Used to download the tabular data in a chosen format of either Word, PDF, Excel, and/or CSV.

Furthermore, one can perform additional below actions by clicking on the icon against each column:

- Move column left: Users can move the column to left.
- Move column right: Users can move the column to right.
- Insert to left: Users can add a column to the left by selecting a column name from the dropdown list.
- Replace column: Users can replace a column with another column from the dropdown list.

## Webex Teams

Webex Teams is a collaboration and messaging platform that enables real-time communication, file sharing, and workflow automation. It supports integrations with various applications, allowing teams to receive automated notifications and alerts based on predefined events.

## Webex Teams Details

The Webex Teams Details section displays configurations related to Webex integrations. It includes the following fields:

- Name: Displays the name of the Webex Teams integration.
- Webhook URL: The URL used to send automated messages and notifications to Webex Teams. To get the Webhook URL, go to Webex Developer Portal → Navigate to Webhooks → Click Create Webhook → Configure the webhook details and events → Copy the generated Webhook URL
- Events: Lists specific triggers or actions that will initiate notifications.
  - Example: Notifications can be triggered for alerts, synthetic monitoring downtimes, or IT service events.
- Action:Provides options to edit or delete the configured integration.
  - Edit: Users can modify the Webex Team's name, webhook URL, and selected events, and test the webhook before updating.
  - Delete: Removes the Webex Teams configuration permanently from all events.

### Add Webex Teams

The Add Webex Teams form allows users to configure a Webex Teams webhook for automated notifications. Below are the field descriptions and actions:

- Name: Specify a name for the Webex Teams integration.
- Webhook URL: Paste the Webhook URL generated from Webex Teams. Click Test to verify the connection.
- Events: Select one or more events that will trigger notifications in Webex Teams.
- Add Button: Click Add to save the integration.